Solutions

Market mirror

For leaders Why you win, why you lose, by segment, from your closed deals.

This is how a close looks in your account: in the chat, the market mirror and the negotiation briefing. We cover the company names with a bar.

How your company learns from every close

One honest sentence at the close

When a colleague closes a task, they write down why they won or lost. Apex assigns a theme to it at once and says whether this reason is new for the company. That is all the colleague has to do, and that one sentence enters the company's shared knowledge, on a win and a loss alike.

On your desk: nothing. Your colleagues close, Apex takes note.

The mirror speaks about the segment

Apex forms themes from the closing reasons and shows, segment by segment, what wins and what loses for your company, how long the market takes to decide, and what has changed in recent weeks. It comes together from five closed deals; below that it doesn't guess.

On your desk: the market mirror, when you ask for it or open it.

You already know before the next negotiation

When a colleague asks for a briefing on a target company, Apex writes in the lesson of that company's segment too: what has won there so far, what to raise first, what pace to expect. The experience of won and lost deals sits in the briefing, and no one has to pass it on in a meeting.

On the colleague's desk: a briefing holding all the company's earlier experience of the segment.

What one colleague learns is everyone's the next day

Four colleagues' four closes become a shared body of knowledge, with winning arguments and avoidable mistakes, and it surfaces in the fifth colleague's briefing.

from the team's closes
Lost: the competitor promised service within two hours.
Won: the sample part was ready in two weeks.
Lost: they asked about a service call-out, and we had no answer.
Won: our engineers reviewed the drawing.
Shared company knowledgethemes from the closing reasons
No on-site service0
Sample part within two weeks0
Own engineering team aligns0
into the next colleague's briefing
Negotiation briefingWhat the market taughtOpening argument, a sample part within two weeks: among manufacturing companies this decided it three times. Raise the service first.

Why this is good for you

For the leader

The closing reasons draw out the company's picture of its market. You see, segment by segment and over time, what your company wins on and where there is still room to improve. When a new reason appears, you know about it that same week.

For the team

What one colleague learns in a negotiation belongs to the whole team the next day. A won deal shows what convinced a buyer, a lost one shows what to prepare for next time. Both sit in the briefing, with no waiting.

Sharper over time

After every closed deal the picture is sharper. Apex speaks from your own company's experience: it tells you what decided earlier deals, the winning arguments included.

What the mirror works from, and what it doesn't

  • Only from colleagues' own closing reasons, never from letter text.
  • Below five closed deals there is no mirror and no guessing.
  • The mirror is about the company, and it rates no single colleague.
  • The lesson reaches the next briefing without a company name.

Related features

More features

A closed system.

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