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How you get started with Apex

For leaders From signing in to the first letter: what your part is, and what Apex does.

This is how getting started with Apex looks in your account.

How you start

No letter goes out until everything is ready. The first letter starts once you have approved both the target group and the letters.

  1. You sign in with your company email address

    You receive a sign-in code at your company email address and use it to sign in. On your first sign-in, Apex greets you and asks what your role in the company is.

    Your part: an email address and a code.

  2. Apex gets to know your company

    In the conversation Apex asks you about your company: what you offer and to whom, where you are stronger than others, who your best customers are. If it is easier, you get the questions as a downloadable template too: you fill it in with your colleagues and send it back with one click.

    Your part: the company introduction, in the conversation or with the template.

    In detail: Apex knows your company
  3. Apex proposes a target group

    Based on your introduction, Apex proposes who to reach out to: companies doing what kind of work, in which countries. If you see it differently, you tell it, and it reworks the proposal. The target group starts only after your approval.

    Your part: a yes, or one sentence on what you want done differently.

    In detail: Joiners and leavers
  4. Inviting your colleagues

    Apex asks whether anyone else works with you. You can invite your colleagues on the Team page, as many as your plan allows. Whoever joins only introduces themselves; by then Apex already knows the company.

    Your part: inviting your colleagues, if you work with them.

  5. Connecting the sending mailboxes

    The letters do not go out from your current, day-to-day mailbox. One or more new mailboxes are created on your company's own domain, for Apex alone. They are the same kind of mailbox as your current one, they just run separately, so your personal correspondence stays untouched. You do the setup, Apex walks you through it step by step and checks the domain along the way. The password and the login details stay with you.

    Your part: connecting the mailboxes, with Apex's help.

    In detail: Letters and replies
  6. Approving the first letter

    Apex writes the campaign letters for the target group, with your strengths and rules, and prepares the signature. In one approval request you see everything together: the target group, the letters and the signature. If you don't like something, you ask for another variant or a change. Nothing goes out without your approval.

    Your part: approving the letters and the signature.

    In detail: Target group
  7. Sending begins

    After a final check on the domain, the first letters start, from the sending addresses on your company's own domain. In the first days only a few letters go out, and the number grows gradually so your domain keeps its good reputation. From then on Apex follows the replies, and each morning tells you who to talk to.

    Your part: from here on, receiving the replies.

    In detail: Filtered inbox

You and Apex see the start through together

There is little to do in your lane: a few answers, connecting the mailboxes and the approvals. Most of the work sits with Apex.

Sign-in
Target group
Mailboxes
Approval
Launch
You
Sign in, introduce the company
Approve the target group
Connect the sending mailboxes
Approve the letters and the signature
Receive the replies
Apex
Gets to know you and your company
Proposes a target group, and reworks it if you ask
Walks you through the setup, checks the domain
Writes the letters, brings you the approval request
Sends the letters and handles the replies
Sign-in
YouSign in, introduce the company
ApexGets to know you and your company
Target group
YouApprove the target group
ApexProposes a target group, and reworks it if you ask
Mailboxes
YouConnect the sending mailboxes
ApexWalks you through the setup, checks the domain
Approval
YouApprove the letters and the signature
ApexWrites the letters, brings you the approval request
Launch
YouReceive the replies
ApexSends the letters and handles the replies

Why this is good for you

You know in advance what to expect

Your part is the introduction, connecting the mailboxes and the approvals. At every step Apex tells you what comes next.

Nothing goes out without your approval

You approve the target group, the letters and the letter signature. If you don't like a letter, you ask for another variant or a change, and Apex rewrites it.

The mailbox stays yours

The sending mailboxes sit on your company's own domain, and you set them up yourself, with Apex's help. No one asks you for the password, and your personal correspondence stays untouched.

If you're stuck

Ask Apex first: it is there in the conversation at any time, at night too. If something is wrong with the system, write to [email protected].

  • If you don't know what the next step is, ask Apex.
  • Whatever is waiting for your approval, Apex brings to you.
  • Colleagues who join later also start with a single conversation; by then Apex already knows the company.
More questions in the FAQ

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