Roles and invitations

One person, one account

Everyone who works in the system gets their own account with their own company email address. Sign-in details cannot be passed on to anyone else; the General Terms and Conditions say so too. If a colleague wants to work in it as well, Apex offers to invite them.

The roles

• User: does the work and sees the work of their own group.
• Administrator: sees the work of every group; manages groups, memberships and leaders, moves campaigns and senders, and can deactivate Users (only a Superuser can deactivate an Administrator or a Superuser).
• Superuser: on top of that, assigns roles, manages plans, handles the company's bank card and billing details, and invites colleagues.
• Leader (within a group, ★): manages the members of their own group and sees the group's report.

The invitation

Whoever registers the company first becomes the company's Superuser and starts on Apex Free. In a team, they first choose a paid plan for themselves (Account menu › My subscription), then invite their colleagues. When inviting, the person sending the invitation chooses the role and the group; the invited person joins that one group. Only a company email address can be used. It can be on another company's domain, for example the marketer's or the accountant's firm, but one address can belong to only one company.

The plan

The plan is personal: Apex Start €99, Apex Pro €249, Pro 2× €499, Pro 4× €999, per month, per user, plus VAT. Colleagues can be on different plans. The company pays with one bank card. Every invoice is made out to the company, with a separate invoice for each colleague showing their name and plan. Colleagues can only be invited on a paid plan: payment comes first, then the account is created and the invitation goes out. As long as the company has more than one active member, everyone is on a paid plan.