I work alone
you run the company's sales on your own; you find new customers yourself and reply to them yourself; you want to try it out before choosing a plan.
Six steps
Each step comes with the sentence you can copy into Apex, and what Apex does with it.
Introduction and first search
ApexThe assistant we built ourselves, the one you talk to; this row takes you back to the conversation. asks what your company offers and to whom. From that, it finds the companies worth writing to and tells you why. On the free plan (Apex Free) you can search, open 10 companies in total, and build a campaign and its letters too. Sending the letters and handling the replies start with a paid plan. It is worth excluding your existing customers by theirWhere to find itLeft sidebar, top rowGlossary DomainThe name in the company's web address, for example sampleltd.co.uk; the company email address is on it too ([email protected]). before the first search: send Apex their domains or a file, or add them under Customer acquisition ›Where to find itWhen signing in, and on the senderGlossary Excluded domainsCompanies that receive no letters from any campaign, together with the reason. with the reasonWhere to find itCustomer acquisition › Excluded domainsGlossary Protected customerYour company's own customer, excluded from campaigns. . That way they receive no campaign letters, and searches do not bring them up.Where to find itExcluded domains, the reason; APIGlossary Ask ApexApex does itWe make packaging for food companies. Who should I be writing to?
Choosing a plan
You can send campaign letters on a paid plan. If you work alone, Apex Start (€99) or Apex Pro (€249) usually fits, per month, plus VAT, with no minimum term. The two plans do the same things; Pro comes with a larger Apex allowanceHow much work Apex can do for you, as a percentage. . The allowance shows how much work Apex can do for you in a week. You pay for the plan by bank card.Where to find itAccount menu; My subscription › UsageGlossary Ask ApexApex tells youWhich plan is enough for me if I'm doing this on my own?
Connecting the mailbox
Campaign letters go out from a mailbox, which the interface calls a SenderThe company's mailbox that the campaign letters go out from. Ideally a new mailbox used only for campaigns, on the company's domain and in the sending person's own name. . We recommend a new mailbox used only for campaign mail: on your company's domain, in your own name, for example [email protected] (or a shorter variant if that is taken), rather than aWhere to find itMail › SendersGlossary Shared addressAn address used by several people, such as sales@ or info@. For a sender, we recommend an address in the sending person's own name. such as sales@ or info@. It should be a full, separate mailbox, not an alias of another one: mail providers see aliases as a single account, so several aliases all weigh on the reputation of one mailbox. Apex reads only this mailbox: it reads and sorts every incoming letter, using yourWhere to find itMail › SendersGlossary 5-hour allowance / Weekly allowanceThe two cycles of the allowance: the 5-hour one starts with your first piece of work, the weekly one renews every week. . It does not touch your existing mail. You connect the mailbox yourself, in your own account, and Apex guides you step by step; you never need to send your sign-in details to anyone. Apex also checks your domain's settings and, if something is missing, tells you what to set up with your domain provider.Where to find itAccount menu; My subscription › UsageGlossary Ask ApexApex guides you throughLet's connect my new mailbox. It's a Microsoft one.
The owner and reply handling
A mailbox has one OwnerThe person handling the company; they get the tasks from the company's replies. If there is none: "No owner". , and here that is you. Before activation, Apex tells you what it handles on its own (bounced letters, out-of-office replies, unsubscribes) and what becomes a task.Where to find itDizzlet › Summary, at the bottomGlossary Ask ApexApex tells youWhat happens to the replies when someone writes back?
The first campaign
Apex puts a campaign together from the results and writes the letters. The campaign is created switched off and starts only when you launch it with the Approval requiredApex's approval button, when it does something only with your approval (Approve / Decline). . A new mailbox sends a few letters a day at first and reaches its full pace in about 15 working days: around 50 letters per working day. For a faster pace you can connect more mailboxes, each one a separate, full mailbox.Where to find itConversationGlossary Ask ApexApex does it; you approve the launchLet's make a campaign from yesterday's results, in English.
Day-to-day work
When a company you contacted replies, Apex turns the reply into a task for you. Your tasks wait for you under Tasks. Apex tells you what is urgent and helps you write the reply. Ask ApexApex tells youWhat do I need to do today?
What it costs
An example of the monthly fee. Plans are personal, per month, plus VAT.
Frequently asked questions
What most people ask in this situation.
I have a Gmail address. What do I need to sign in?
Does Apex read my old mail too?
How is the mailbox connected if your sign-in details stay with you?
Is it allowed to write to companies?
Do I need a separate CRM?
Who can you ask for help?
Pitfalls
What most people run into, and how to avoid it.
No campaign sending on Apex Free
Without a plan, campaign letters wait
A new mailbox starts slowly
Basics for this situation
If you want to look behind a step.
Set it up with Apex.
Tell Apex how many of you there are and how you work. Apex tells you which guide fits and, wherever it can, sets things up with your approval.