Event log

What happens

Apex reads the company's log and tells you in date order who did what: with the date, the actor's name and, where there was one, the reason given. For a change it also says what it was before and what it became, for example who the owner was before the company moved to a colleague.

Where it shows

In the chat, in Apex's answer.

What happens

On the company's record, the clock icon at the end of the row of tabs opens the Log in place of the three views. The rows run day by day, newest at the top; you can filter by category and actor, and when you expand a change's row you see what it was before and what it became. Anything that happens while the Log is open appears at the top, marked New.

Where it shows

On the company's record, with the clock icon at the end of the row of tabs.

The log is visible to the company's owner, its observers and your company's Administrators; for a company with no owner, to everyone who can open the record. Opening the Log does not use any of Apex's allowance.

What happens

Every export and every download goes into the log of each company in the export: who made it, when, in which export and together with how many companies, and also whether it was started from an Apex card. From this Apex tells you who exported the company, and when.

Where it shows

In the chat, in Apex's answer, and in the company's log, under the File category.

What happens

Apex sums up what it found in two to four sentences: how many events, from whom, of what kind, on which days and at which companies. It opens the full results in the workspace as a Log search, 50 rows per page; click the domain in a row to open the company.

Where it shows

In the chat, in Apex's answer, and in the workspace, on the Log search tab.

A Log search can only be opened by the person who asked Apex for it, and it is kept for 30 days. To change the criteria, tell Apex; it opens the new results in the same place.

What happens

Apex answers by actor: it counts its own work, the sending mailboxes' and the system's separately, so you can see what Apex did in your place.

Where it shows

In the chat, in Apex's answer.

What happens

Apex finds the closings that nobody gave a reason for, and tells you who closed them and when. In the same way you can ask about companies that were excluded and then restored, about file downloads, or about who deleted a lot of things in one day.

Where it shows

In the chat, in Apex's answer, and in the workspace, on the Log search tab.

What happens

Apex gathers what the colleague has recorded: how many companies they closed, how many tasks they completed, how many touches they logged, and how much this changed compared with the previous period. It also says what the log cannot see: calls and meetings that were never logged, and letters written outside Trendizz.

Where it shows

In the chat, in Apex's answer.

Your company's Administrators can ask about a colleague's work, and a group leader about the members of their own group.

What happens

Anyone can ask about their own work: Apex sums up what you recorded this week, by company and by kind. For someone who is neither an Administrator nor a group leader, Apex does not assess a colleague's work; it says that this is meant for leaders, and answers about your own companies instead.

Where it shows

In the chat, in Apex's answer.

What happens

No. Opening and viewing a record does not go into the log, and nobody sees it. The log records changes: who changed what, what they logged, what they sent or downloaded.

Where it shows

In the chat, in Apex's answer.

Anything that did not happen in Trendizz, such as a call or meeting that was never logged, is not in the log either. Once you log it as a touch, it is there from then on.